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We provide our current client with wide sources of world class information and online support services. Our transparent policy, ensure that your organization can get the information on our policies and procedures. Below are link to our management system certification scheme procedures, and terms and conditions.

(all the documents below can be download/ open in pdf format)


Certification Terms and Conditions

Our T&C have been formulated to provide the confidence to your organization

Action on Audit Findings

EFRC is please to outline the methodology to address the audit finding and certification.


All our clients have the right to appeals and the appeal processes is according to this procedure


We value your feedback and complaints. Your complaints will processess according this procedure

Duration of Management System Audit

This procedure provide the guideline for determining the duration of management system audit. This procedure is adopted from IAF.

Suspension, Withdrawal and changes of scope

This procedure is required for our accreditation purposes

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For inquiries

EFR Certification - EFRC

ASCB (E) Ltd
6, Ferris Place, Bournemount, Dorset,

Malaysia Office:

2909-B (Level 2), Jalan Merbau 3,
Bandar Putra,
81000 Kulaijaya, Johor, Malaysia.

India Office:

EFR Certification Services
Chennai, Tamil Nadu, India.

Iran Office:

EFR Certification Iran
3 rd Floor, No.1 , Keivan Alley, 4 th St., FatemiAve, Tehran, Iran.